Our People Are Our Greatest Asset
At Refcool Refrigeration, we believe that our people are our greatest asset. Behind every successful project is a dedicated team of professionals driven by a shared commitment to excellence.
From seasoned leadership to our highly trained engineers and support staff, each member of the Refcool family plays a critical role in delivering the quality and service our clients expect.
We foster a collaborative, high-performance culture where expertise and innovation thrive, enabling us to take on complex cooling challenges with confidence and skill.
Our Team Includes
- Experienced Refrigeration Engineers
- Skilled Project Managers
- Certified Technicians
- Dedicated Customer Support Staff
- Industry-Leading Design Engineers
Experienced Leadership
Guided by industry veterans with decades of experience in the refrigeration and HVAC sector
Refcool's leadership team sets the tone for our company's success. Guided by industry veterans with decades of experience in the refrigeration and HVAC sector, our leadership provides a clear vision and steady direction.
This depth of experience – gained from nearly 30 years in business – gives us insight into the evolving needs of our clients and the industry at large. Our managing directors and project leads have hands-on knowledge of industrial chiller design, manufacturing, and maintenance, ensuring that strategic decisions are grounded in technical reality and customer needs.
Under their guidance, Refcool has cultivated a reputation for integrity, reliability, and forward-thinking solutions. Leadership actively encourages continuous improvement and upholds the core values of quality, safety, and customer focus in every department.
They also prioritize open communication and teamwork, empowering every employee to contribute ideas and expertise. The result is a company led from the top by example – our leaders are as comfortable consulting on a complex engineering design as they are meeting clients on site to ensure expectations are met. This approachable and knowledgeable leadership style creates trust both within our team and with the customers we serve.
Skilled & Certified Professionals
Our wider team is comprised of skilled engineers, technicians, project managers, and support staff who are passionate about what they do. We have a rigorous hiring and training process to ensure each team member meets Refcool's high standards.
F-Gas Certified
All our refrigeration engineers are fully qualified and F-Gas certified, meaning they are licensed to handle refrigerants safely and in compliance with UK regulations.
SafeContractor Certified
We hold certification under the SafeContractor health and safety scheme, reflecting the training and diligence our team practices on every job.
Multi-Brand Expertise
Our technicians are experienced in servicing chillers from all major manufacturers – Trane, Carrier, York, and more – and are adept at solving challenges in diverse industries.
A Culture of Excellence and Teamwork
What truly defines the Refcool team is our culture of collaboration and continuous improvement
We maintain a professional yet supportive environment where teamwork and continuous learning are encouraged. Safety and quality are embedded in our daily routines – every team member understands that our work impacts our clients' productivity and safety, and they take that responsibility seriously.
Collaboration is a hallmark of how we operate. Engineers consult with sales and project managers to tailor solutions that balance technical performance with client budget and timeline. Younger technicians are mentored by more experienced engineers, ensuring skills and know-how are passed along.
Our customers often comment on the professionalism and friendliness of our staff – from the office coordinators who arrange prompt service calls, to the field engineers who work efficiently on-site with minimal disruption. We're proud of our team's can-do attitude and the trust they build with clients.
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